Choosing a builder
Choosing an extension builder in Medway — what to look for
The cheapest quote is rarely the cheapest job. If you are comparing builders across Gillingham, Rainham, Chatham or Rochester, use this checklist before you sign anything.
People and accountability
Know who owns the company and who will be on site. Local firms based nearby — we are in Wigmore — are easier to chase than a van with a phone number and no address.
Ask about insurance, how variations are priced, and who coordinates steels, building control and the kitchen. Vague answers now become vague site weeks later.
- Named contacts for the job
- Public liability and relevant cover
- Written scope and payment stages
- Recent local work you can view
Reading the quotes
Compare like with like: foundations, steels, making good, electrics, decoration, waste, VAT. A thin quote often leaves those as 'client extras'.
If one price is miles below the others, ask what has been left out. Good builders would rather lose a job than start a dispute mid-slab.
What Napwood offers
Stewart and Gary bring kitchen, carpentry and project management experience — over 55 years combined. You get clear communication, a 12-month workmanship guarantee, and a team that cares about finish.
Call 07591 484 863 or 07828 333 390, or email info@napwood.co.uk for a free consultation. No hard sell — just a straight conversation about your home.
FAQs
Frequently asked questions
How many quotes should I get?
Two or three detailed quotes from reputable firms is usually enough. Ten vague estimates just create noise.
Should I use someone from a big national advert?
Some are fine. Many Medway homeowners prefer a local limited company they can visit and whose work they can see nearby.
Is a big deposit normal?
Sensible staged payments tied to progress are normal. Huge upfront sums before materials are ordered should make you pause.
Do you provide references?
Yes — we can point you to recent Medway and Kent projects and talk through how those jobs ran.
Ready to discuss your project? Call us or request a free estimate today.
Contact Napwood