Frequently asked questions

It depends on size, ground conditions, steels, glazing and finish. Quality single-storey work in the Medway area commonly starts in the mid-tens of thousands and rises for kitchen-diners and two-storey builds. We quote after seeing the property rather than guessing from a web form.

Allow for design fees, structural engineer, planning or lawful development, party wall surveyor if needed, building control, kitchen, flooring, decoration, external works and VAT. A contingency of around 10% is sensible on many jobs for unknowns in the ground.

We make VAT treatment clear on every quotation so you can compare fairly. Always check whether another quote is inclusive or exclusive before you choose on price alone.

Sometimes — for example shell first and kitchen later. Living in a half-finished space has its own cost and stress, so we talk through phasing honestly before you commit.

Many single-storey extensions run around 8–14 weeks once we start, assuming materials and approvals are ready. Wraparounds, two-storey work and complex steels take longer. Kitchen lead times can add a gap if units are ordered late.

On-site start — not the first chat over tea. Design, permissions, party wall, calcs and ordering windows or kitchens often take months before a digger arrives. We map both stages so expectations stay realistic.

Yes, especially foundations and roofing. We build float into programmes and resequence when a wet spell hits rather than rush work that will fail later.

Many dormer loft conversions take roughly 6–10 weeks on site after approvals and materials are lined up, depending on bathrooms and structure. We confirm a programme after measuring your roof void.

Yes. Stewart specialises in kitchen design and procurement. We can deliver a full kitchen package or build the shell for your chosen supplier. Either way we coordinate electrics, plumbing and install so the room hands over as one piece of work.

Most open-plan kitchen extensions need engineered steels when load-bearing walls come out or wide openings are formed for bi-folds. We work to structural calculations and building control — not guesswork.

If you use the garden and want a wide opening, good aluminium bi-folds are excellent when the opening and threshold are detailed properly. If the doors will stay shut most of the year, sliders or a simpler glazed wall can give similar light for less.

Noise is about zoning — utilities, soft furnishings and the odd pocket door help. Cold is about insulation, glazing specification and heating design. Done properly, open-plan kitchen-diners work hard through a Kent winter.

We need to measure head height, check the roof structure and see where stairs can land. Photos help for a first chat, but a site visit answers it properly. Not every roof works without heavier structural work.

Rear dormers often have a permitted development route; front dormers and some designs need full planning. Conservation areas and previous works change the picture. Building regulations apply either way.

Often yes, if joists and soil routes can take it. We design plumbing and fire safety early so the bathroom is not an afterthought squeezed under the eaves.

A garage conversion can be a smart, lower-disruption gain if parking rules allow and you want a study or playroom. If you need a bigger kitchen or another bedroom tied into the house, an extension is usually the better long-term answer.

They lead Napwood Construction Ltd from Wigmore, Gillingham. Between them they bring over 55 years' experience in kitchens, carpentry, design and project management. You deal with people who own the job, not a call centre.

We regularly work across Medway — Wigmore, Rainham, Gillingham, Chatham, Rochester and nearby — and on projects across the wider Kent area. If you are unsure, just ask with your postcode.

Call 07591 484 863 or 07828 333 390, email info@napwood.co.uk, or use the contact form on our website. We will arrange a friendly, no-obligation consultation and talk through next steps.

Yes. Napwood Construction Ltd is fully insured and provides a 12-month workmanship guarantee on completed projects. Product warranties from manufacturers sit alongside that where relevant.

We use staged payments linked to progress on site. The quotation and contract set those milestones out clearly so you know what each invoice relates to.

Most clients do. Expect dust, noise and a temporary kitchen for part of the programme. We protect remaining rooms and keep the site as tidy as a working build allows. Moving out speeds some stages but is not always practical.

We stick to agreed site hours, warn before particularly noisy days such as steel install, and run a respectful site. Party wall notices are a separate legal process when they apply — we flag that early.

Yes — tools away, waste managed, paths kept usable. Building sites are never spotless, but they should not look abandoned overnight either.

We walk through the finish with you, agree snags and close them out. You receive relevant certificates and our guarantee details. If something needs attention in the months after, you can call us direct — we are based locally in Wigmore.